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Re: Poor service, do you name and shame?
Posted by 'Farrang' on 29 Oct 2012 @ 13:21


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Farrang
Joined: August 2001
Total Posts: 1
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I had a similar thing with a cadet engine from a very reputable builder. Basically I phoned and chatted about the engine and the service I required etc. About a week later the engine came back with things on the bill I didn't realise it needed, mainly ignition parts, it was a running engine by the way when sent.

I at least expected a quick call to say it needed these extra bits, there was also bolts that got replaced that where a ridiculous price. Anyhow after all this the bloody thing never started. It never sparked. Bizzare when it was running sweet when I sent it off.

I phoned them and was furious that A. They hadn't give me a quick call to advise on the engine and extra bits needed and B. The dam thing wouldn't start.

I voted with my feet and never used him again. I never wanted to name and shame as for my one complaint he will have 100's of satisfied customers so when people ask do I know a good cadet builder I just politely tell them what happened and recommend someone else.

Message Thread:

Poor service, do you name and shame?  by 'Iwan'   (29 Oct 2012 @ 10:10)
Re: Poor service, do you name and shame?  by 'richydehav'   (29 Oct 2012 @ 11:31)
Re: Poor service, do you name and shame?  by 'ac1962'   (29 Oct 2012 @ 11:31)
Re: Poor service, do you name and shame?  by 'Chris34'   (29 Oct 2012 @ 11:38)
Re: Poor service, do you name and shame?  by 'Iwan'   (29 Oct 2012 @ 11:58)
Re: Poor service, do you name and shame?  by 'Farrang'  << You are here!
Re: Poor service, do you name and shame?  by 'Iwan'   (29 Oct 2012 @ 13:28)
Re: Poor service, do you name and shame?  by 'Farrang'   (29 Oct 2012 @ 13:54)
Re: Poor service, do you name and shame?  by 'Chris34'   (29 Oct 2012 @ 22:01)
Re: Poor service, do you name and shame?  by 'Discobob'   (31 Oct 2012 @ 0:14)
Re: Poor service, do you name and shame?  by 'Iwan'   (31 Oct 2012 @ 11:24)
Re: Poor service, do you name and shame?  by 'MikeSimpsonsnr'   (29 Oct 2012 @ 16:33)
Re: Poor service, do you name and shame?  by 'kezz99'   (03 Nov 2012 @ 22:13)
Re: Poor service, do you name and shame?  by 'Discobob'   (04 Nov 2012 @ 23:56)

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